We want you to love your piece for years to come. If your jewelry becomes damaged or doesn’t fit quite right, we’re happy to offer repairs or exchanges whenever possible.

The best way to begin is by reaching out to us at shopluciajewelry@gmail.com.

Each piece is handled on a case-by-case basis to ensure the best possible outcome—so you can feel confident and happy with your jewelry.

Please note that we do not offer refunds. As a small business, this policy allows us to operate sustainably while continuing to provide thoughtful service and quality pieces. Our goal is always to ensure you feel happy and confident with your jewelry.